Existing Absolute Zero Customers

Absolute Zero offers all customers an artwork archiving service for all completed jobs. For repeat embroidery orders there is no setup charge. However if changes are made to the design or size a new setup charge will apply as a new stitch file has to be digitised. Repeat set up charges may apply to screen printing and promotional products.

New Artwork

All new artwork will need to be digitised and an output file created to enable its use on the computerised equipment. The charge for this will depend on the complexity of the logo and the intended output - embroidery, screen printing or heat transfer.

File Delivery

Email (5mb or smaller), file drop, USB Flash Drive

File Formats

Please ensure digital files are of sufficient quality (web quality is generally too low).

Bitmap files (made up of pixels) should be high resolution jpg or pdf format.

Vector files (text and line art made of lines and points rather than pixels) should be eps or pdf.

Colour Matching

If colour matching is critical, please provide PMS colours and/or a colour accurate proof.

If you have any questions or are unsure please give us a call.