We have prepared some of the most frequently asked questions below, to view the answers simply click on the question.
If you do not have an account with us we require 50% down on all orders. If you do have an account, we will produce your order and payment is due on delivery.
Depending on your needs and the design of the garment or promotional product, many formats are viable. See our artwork requirements section or call to discuss.
Yes, it is possible. However, images with a lot of fine detail may not reproduce and images have to be simplified into a few colours to be stitched. Realistically you cannot get a photographic result. A heat transfer or direct to garment print may be more suitable and cost effective.
Yes we can put multiple logos on some garments.
Yes, we have a comprehensive range of garment and thread colours available, but cannot guarantee an exact match.
Yes, we have a range of high visibility and workwear available. You can view them here.
We can usually deliver between 7-10 working days.
A minimum quantity may apply to some products. Please check with us.
See here for a general size guide and also individual brand size guides.
Best to give us a call to discuss your needs. Then we can prepare a bespoke proposal to suit your needs.